Need help with Takewise?
Reach out if you hit a bug, have a privacy question, or need help understanding how the app handles YouTube links and local data.
Email support.
Contact support@takewise.co. If your message is about privacy, include "privacy request" in the subject line.
Help us help you.
Your device model and iOS version. A short description of what you expected to happen, what the app actually did instead, and the YouTube link involved if relevant.
Your library lives on your device.
This version of Takewise stores your saved links, pasted text, and generated takeaways locally. If you delete the app or clear local data, that content may be removed from the device.
We read every message.
Expect a reply within a couple of business days. Bug reports with screen recordings go to the front of the queue.